Health & Fitness
Diffusing Holiday Tension at Work: From Ask Margaret
What can you do when anger appears on the menu? Follow this quick recipe for strong healthy professional relationships.
Here is a tried and true recipe that will keep things ‘light’ during the holidays.
What, me? Upset? OK not you, but let’s consider the fact that perhaps one day, someone close to you may become angry in the workplace. And you already know that communications become clouded when anger does the talking. Try this recipe next time anger appears on the menu.
Take these ingredients:
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- An open stance that shows interest
- Direct eye contact that builds trust
- A soft and measured tone of voice
- A non-threatening posture (sitting down is good)
Combine all ingredients by modeling the behavior you want the angry person to exhibit.
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Prevent participants from reaching the boiling point by avoiding pointing, raised voices or sarcasm.
Maintain a consistent level of respect while all ingredients are mixed and measured. Don’t give up, sometimes this recipe can be prepared quickly and other days it needs to simmer more slowly.
Serve with generous helpings of patience and enjoy a healthy professional relationship.
Until next time; wishing you peace at work. Remember to send your questions to Ask@MargaretMeloni.com. If you prefer to remain anonymous that's OK. I will not publish your name.